Al Amaanah Aid Privacy Policy

Effective Date: October 2025
Last Updated: October 2025

Al Amaanah Aid (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.alamaanahaid.org] and engage with our programs, campaigns, or events.

Please read this policy carefully to understand our practices regarding your information and how we handle it.

1. Information We Collect

We collect personal and non-personal information in several ways, including:

a. Information You Provide Directly

When you interact with our website, you may provide us with:

  • Your full name, email address, and phone number (e.g., when signing up for our newsletter or volunteering).
  • Donation details (amount, payment method, transaction reference).
  • Messages, inquiries, or feedback sent through our contact forms.
  • Application details if you register for volunteer or event opportunities.

b. Information Collected Automatically

When you visit our site, certain information may be collected automatically, including:

  • Your IP address, browser type, and device information.
  • Pages you visit, time spent, and referring URLs.
  • Cookies and similar tracking technologies (see Section 5).

 

c. Third-Party Data

We may receive information from trusted third parties such as payment processors, partner organizations, or social media platforms — only when necessary and with your consent.

 

2. How We Use Your Information

We use your information to:

  • Process donations and issue receipts.
  • Communicate updates about our campaigns, events, and volunteer opportunities.
  • Respond to your inquiries and support requests.
  • Manage event registrations and volunteer participation.
  • Improve our website, services, and outreach programs.
  • Ensure compliance with applicable laws and regulations.

We will never sell, rent, or trade your personal data to third parties for marketing purposes.

 

3. How We Share Your Information

Your information may be shared with:

  • Trusted service providers (e.g., payment processors, email delivery systems, and IT support) who help us operate our services.
  • Partner organisations working with us on specific outreach or humanitarian projects.
  • Law enforcement or regulatory bodies, if required by law.

All third-party partners are required to protect your information and use it only for the intended purpose.




4. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy — such as fulfilling donations, event participation, or legal requirements.

When data is no longer needed, we securely delete or anonymize it.

 

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience and navigation.
  • Analyse website traffic and performance.
  • Remember user preferences (e.g., volunteer login, donation forms).

You can adjust your browser settings to refuse cookies or notify you when they are used. However, disabling cookies may affect certain website features.

 

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
These include:

  • SSL encryption on our website.
  • Secure payment processing via trusted third-party platforms.
  • Limited access to personal data by authorized personnel only.

Despite these measures, no online platform can guarantee 100% security, and users share data at their own risk.




7. Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal data.
  • Request correction or deletion of your information.
  • Withdraw consent for certain data uses.
  • Opt out of receiving marketing communications.

To exercise any of these rights, please contact us at info@alamaanahaid.org.

 

8. Links to Other Websites

Our website may contain links to external websites or platforms (e.g., donation partners, social media).
We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing any information.

 

9. Children’s Privacy

Al Amaanah Aid does not knowingly collect personal information from children under 13 years old.
If we discover that such information has been collected, we will promptly delete it.

 

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with a revised “Last Updated” date.




11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

📧 Email: info@alamaanahaid.org
🌐 Website: www.alamaanahaid.org
📍 Head Office: Abuja, Nigeria